We read every message.
Subscriptions are managed by Apple, not by us. On your iPhone open Settings, tap your name, then Subscriptions, choose Easy and tap Cancel. Cancel at least 24 hours before your renewal date. Deleting the app does not cancel a subscription.
Free trials convert to a paid subscription unless cancelled before they end. Refunds are handled by Apple — visit reportaproblem.apple.com to request one.
Open Settings › Restore Purchases in the app. Make sure you are signed in to the same Apple ID you purchased with. If it still does not unlock, email us.
Estimates depend on portion size and ingredients the app cannot see. Use Fix it on the result to correct the food or the portion — the totals update, and it helps the app get closer next time.
Settings › Export Data gives you a copy of what the app holds. Settings › Delete My Data erases your local data and your account. Deletion cannot be undone.
Tap and hold their message to report it, or block them from their profile. Reports come to us and we act on them. Blocked members disappear from your view of the group.
Check that notifications are allowed in iOS Settings › Easy › Notifications, then review Settings › Notifications inside the app, including quiet hours.
Email xavierkelly.biz@gmail.com. If something is broken, a screenshot and what you tapped just before it happened is enormously useful.